support Xchaud

Help Center

Everything you need to know to get the best experience.

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Getting Started

Welcome to the Platform expand_more

Learn how to navigate the site, search for content, and customize your experience.

Creating Your Profile expand_more

Set up your profile with a photo, bio, and preferences to get the most out of the community.

Understanding the Dashboard expand_more

Your dashboard is your command center. Manage uploads, playlists, settings, and more.

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Account Management

Changing Your Password expand_more

Keep your account secure by regularly updating your password from the profile settings.

Privacy Settings expand_more

Control who can see your profile, watch history, and saved playlists.

Managing Subscriptions expand_more

View and manage your subscriptions, billing history, and plan details.

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Video Uploads

Upload Requirements expand_more

Supported formats: MP4, WebM, AVI. Maximum resolution: 4K. Maximum file size: 2GB.

Video Processing expand_more

After upload, videos are processed for optimal streaming. Processing time depends on file size.

Content Guidelines expand_more

All uploads must comply with our Terms of Service and Community Guidelines.

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Community Guidelines

Code of Conduct expand_more

Be respectful, kind, and constructive. Harassment, hate speech, and spam are not tolerated.

Reporting Content expand_more

If you see something that violates our policies, use the Report button or visit our Report Issue page.

Commenting expand_more

Engage with the community through comments. Keep discussions civil and on-topic.