support Xchaud
Help Center
Everything you need to know to get the best experience.
Getting Started
Welcome to the Platform
Learn how to navigate the site, search for content, and customize your experience.
Creating Your Profile
Set up your profile with a photo, bio, and preferences to get the most out of the community.
Understanding the Dashboard
Your dashboard is your command center. Manage uploads, playlists, settings, and more.
Account Management
Changing Your Password
Keep your account secure by regularly updating your password from the profile settings.
Privacy Settings
Control who can see your profile, watch history, and saved playlists.
Managing Subscriptions
View and manage your subscriptions, billing history, and plan details.
Video Uploads
Upload Requirements
Supported formats: MP4, WebM, AVI. Maximum resolution: 4K. Maximum file size: 2GB.
Video Processing
After upload, videos are processed for optimal streaming. Processing time depends on file size.
Content Guidelines
All uploads must comply with our Terms of Service and Community Guidelines.
Community Guidelines
Code of Conduct
Be respectful, kind, and constructive. Harassment, hate speech, and spam are not tolerated.
Reporting Content
If you see something that violates our policies, use the Report button or visit our Report Issue page.
Commenting
Engage with the community through comments. Keep discussions civil and on-topic.